AXA Reviews

every thing went very smoothly and there was no if or but and a fair cost

Yes good yes pls

Very easy to transfer and when I had a query it was answered quickly and easily understood

Still price costly, even for existing customers.

I have only given a mid rating due to the fact that I have not got anyway of printing the policy that was emailed to me, I was expecting a hard copy of the policy in the post which has never arrived

I do not know what Axa is so keen to find out about my experience when my policy hasn't even started!I ignored the first request but would they get the hint? Cleary not! So in my opinion they only deserve 1 star for being annoying.There are two points in life-cycle of an insurance policy where reviews are worth bothering your customers for: 1) after they have had to put claim against their policy and 2) after the renewal quote has been sent because, if you are not careful, they will simply try to rob you. They will tell you they try to match whatever offer you've got but would stay with someone who has just tried to take advantage? I didn't stay with Sheilas Wheels for that reason and won't stay with Axa if they do the same.Axa should focus on treating its customers with respect a fairness at the end of the policy rather than on annoying them even before their policy has started!

I wouldn’t even give Axa one star unless I had to. I was involved in an accident that wasn’t my fault 6 days ago. I pay extra to ensure I have a curtesy car as I’m a community nurse and I need my vehicle for for work. To cut a long story short it’s 6 days later and I still don’t have a curtesy car. To pre warn anyone want to use Axa they only answer the phones during office hours, so if you have an accident in the evening or weekend, they won’t do anything to help other than remove your vehicle if it’s blocking a road. They’ve made so many mistakes along the way with details not being submitted, getting cut off on the phone lines after holding for so long and passing on incorrect details to 3rd parties. Just a terrible service.

The fact Axa supports fox hunting is the reason this company should be boycotted. Disgusting! Would anyone really trust a company involved in illegal activities, especially ones that involve the taking of innocent lives!

This is the worst insurance company site in UK I have been with for 2 years now and need to change car insurance to a new car and cannot get into my own account and they hang up on me surfboard I call which cost me £6 per call so why do I need to use such bad company NO STARS VERY BAD useless.

Good service went online filled in the questions got my quote very happy

Very good quote and helpful when I made a few errors all in all I was very impressed with there web site.

AVOID AXA What a absolute joke.my boys tv got broken on the 26th of December and as of today he still has not got a tv.They will not replace with a new tv as they want to replace the screen and if I had this done it would be another 2 weeks from today with no tv.and my teenage boy on lock down (I don’t think so) so today I have bought a new tv,the same as the old one but 2020 with a 3 year guarantee (john Lewis)for less than the repair was going to cost. I have been insured with axa for over 7 years and I will be canceling my policy and going else were after this nightmare.god help anyone if you have a big claim if this is how they handle a broken tv PLEASE AVOID THIS COMPANY and tell your friends about my experience I will be posting this on other websites to make people aware of there performance